Sim-UK [HQ]

Unit 9
Barle Enterprise Centre
Dulverton
Somerset
TA22 9BF

Open: Mon – Fri 9am – 5pm

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

We can accept payment via Credit Card (Visa, Master Card and American Express), BACS Bank transfer, Klarna and Paypal. All are available options when you proceed to checkout.

What are the delivery charges for orders from the Online Shop?

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.

How long will delivery take?

Orders are usually dispatched within 2 business days of payment of order. Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

What companies do you use to ship products?

We currently use Royal Mail for small items and Fedex for the larger orders.

Do you ship outside the UK?

Yes we can shop worldwide. Please contact us and let us know which product you are interested in and where you live. We can the look into the price of shipping to your chosen country.

Can I track my parcel?

All our orders can be tracked, the detail of tracking varies depending on the service used. Where applicable we will send you tracking details when your order has been dispatched.

 

 

 

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